The fundamentals

Chargekeeper is a complete software solution for supervising electric vehicle charging stations.
Setting up supervision is the essential first step before monitoring and managing your operations.

This phase lets you structure your organization, your access rights and your operating rules to ensure reliable and consistent operation of the charging network.

 

The basics of supervision

Chargekeeper supervision is built on several fundamental building blocks, to be configured in a logical order.

 

Module	Description
Companies	Every company that is part of your organization must be declared in supervision, regardless of its role (CPO, EMSP, Site owner, customer account…).
Zones	Zones represent the charging sites or stations and are attached to a company. Charging stations are always associated with a zone.
Users	Users can be created from supervision, from the mobile app or via Scan&Pay.
Badges	Badges (physical or virtual) are used for identification during charging sessions. They can be associated with a user, a company or a vehicle. They are used to start a charge, identify the user and verify their authorization.
Groups	Groups bring together users and badges in order to manage access rights and charging rules (via the tariff).
Roles	Each group must have a role that determines its rights within supervision (Admin, Site admin, Accountant, Sales…).
Tariffs	A central element of the configuration. A tariff is always defined in relation to one or more zones and one or more groups. Even when free, a tariff defines who is authorized to charge and where.
Vehicles	Fleet management lets you identify vehicles and associate them with companies/users.
Charging stations	Final step: once the organization is structured, you can connect and configure your charging stations in full consistency with the rules defined earlier.

 

Configuring supervision

Here you will find the articles to configure your supervision step by step:

• Create a company
• Create a zone
• Create a group
• Create a user
• Create a badge
• Create a tariff
• Check charging access
• Configure access to supervision