Connecting a Zaptec charging station

This guide explains how to connect a Zaptec charging station to Chargekeeper supervision using the Zaptec cloud platform. This process allows you to configure several charging stations at once, while ensuring centralized management of supervision.

Step 1: Access the Zaptec cloud platform

To connect your Zaptec charging stations to Chargekeeper, you must first access the Zaptec cloud platform, where you can configure your charging stations.

1. Logging in to the cloud platform:

   • Go to the Zaptec management portal: https://portal.zaptec.com/login/en.
   • Log in with your administrator credentials.

2. Selecting the charging stations:

   • You can configure one or more charging stations at a time. Select the charging stations you want to connect to Chargekeeper.

Step 2: Configure the OCPP URL on the Zaptec platform

To enable the connection to Chargekeeper, you will need to configure the Chargekeeper OCPP URL in the Zaptec platform.

1. OCPP URL to configure:

   • To configure the connection of your charging stations to the Chargekeeper platform, you can follow the Zaptec documentation using the connection URL wss://ocpp-j.service-evse.com.
   • Make sure not to add a trailing slash ("/") in the URL, as this could cause errors.

2. Charge point identifier:

   • When you enter the charge point identifier in Chargekeeper, make sure it is in lowercase. This is essential to ensure a proper match between the charging station and the Zaptec platform.

3. Charging station identifier on Zaptec:

   • Likewise, the charging station identifier configured on the Zaptec cloud must be in lowercase to ensure compatibility with Chargekeeper.

Step 3: Verify the connection

After configuring the OCPP URL and the charging station identifiers, you can test the connection to make sure everything is working correctly.

1. Testing the connection:
   • On the Zaptec platform, check the status of the OCPP connection with Chargekeeper.
   • In Chargekeeper, make sure the charging stations appear as connected and ready to be used.

Current limitations of the Zaptec integration

It is important to note that some features specific to the Zaptec integration are not yet fully supported:

• Connector unlocking: Currently, the connector unlocking function does not work. According to information from Zaptec, this feature is under development.

• Reservation cancellation: Cancelling a reservation made via the Zaptec charging station is not yet functional. This limitation is also known and will be resolved in a future update.

Conclusion

Connecting Zaptec charging stations to Chargekeeper is a simple process, made possible thanks to the Zaptec cloud platform. By following the steps above, you can configure your charging stations and manage them through Chargekeeper. However, please take into account the current limitations regarding connector unlocking and reservation cancellation.

For any question or issue regarding the connection of your Zaptec charging stations, please do not hesitate to contact our support team.