Floox error codes

Updated on 28 October 2026

This page covers the Floox Lyra 60 and Lyra 80 DC fast chargers. It lists the status codes the charger sends to the supervision platform, with their meaning and what to do.

Where to read the code: in Chargekeeper, charging station list, connector details, Information
column (or the in-progress sessions list, Information column). It shows
"OCPP code - manufacturer code - information". See Manufacturer error codes.

How Floox reports its errors

The charger sends a numeric code in the manufacturer code field (vendorErrorCode). On charging stations supervised by Chargekeeper, this code comes with the OCPP code InternalError. The Lyra has two hoses (hose 1 and hose 2 in the Floox documentation).

  • 10-digit code: a hose fault. The first digit gives the hose (1 or 2), followed by 2, then 3 digits for the module concerned, then 5 digits for the fault. Example: 1200100001 = hose 1, module 001 (DC relay), fault 00001.

  • 9-digit code: a fault of the charger itself (common to both hoses). Example: 201900001 = emergency stop button.

  • S prefix: the fault is solved. S1200100001 means fault 1200100001 has cleared; the information field then often reads ERROR SOLVED. No action is needed if the code does not come back.

This breakdown of the code is deduced from the list published by Floox; Floox does not describe it explicitly. The information field may also carry other text, for example the message shown on the screen (in Spanish) or a value such as [0,1,0]: rely on the code.

On the charger screen, a faulty hose shows as unavailable. The Floox documentation gives no cause or troubleshooting per code: for every code, note the full code and the hose concerned, download the logs from the charger's local web interface (Status > Download log files), then contact Floox support with the code, the charger serial number and the logs.

Lyra 60 / 80 — charger codes (9 digits)

Code Meaning What to do OCPP code
200600000 Supervisor: Supervisor detected a missing heartbeat from a supervised task/board Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600001 Supervisor: Supervisor detected an internal communication error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600002 Supervisor: Internal supply voltage too low Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600003 Supervisor: Internal clock drift detected by the supervisor Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600004 Supervisor: Task scheduler failure detected by the supervisor Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600005 Supervisor: Main control loop failure detected by the supervisor Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600006 Supervisor: Other safety function failure detected by the supervisor Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600007 Supervisor: Digital I/O (GPIO) feedback does not match the commanded state Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600008 Supervisor: ADC voltage reference out of tolerance Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600009 Supervisor: Control Pilot voltage measurement failure Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
200600010 Supervisor: Stack guard (memory protection) triggered Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201100000 PDM: Power distribution manager (PDM) reached an invalid state Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201100001 PDM: Power distribution manager attempted a transition that is not allowed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201100002 PDM: Power distribution manager stayed too long in a state Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201200000 Bridge relay: Bridge contactor (linking the power stages between hoses) appears welded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201200001 Bridge relay: Bridge contactor fails to close when commanded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201300000 Ventilation: Cooling fan system failed to initialise Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201400000 Internal temperature measurement: Temperature inside the cabinet above the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201400001 Internal temperature measurement: Temperature inside the cabinet below the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201400002 Internal temperature measurement: Self-test of the cabinet temperature sensor failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201500000 System configuration: Stored system configuration is invalid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201500001 System configuration: No system configuration is present Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201600000 Charger controller: Charger controller failed to initialise Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201600001 Charger controller: Charger controller reached an invalid state Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201600002 Charger controller: Charger controller attempted a transition that is not allowed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201600003 Charger controller: Charger controller stayed too long in a state Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201700000 Supply generation: Internal power supply generation failed to initialise Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201900000 Emergency button: Emergency stop button circuit failed to initialise Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
201900001 Emergency button: Emergency stop button pressed or cabinet door switch open Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —

Lyra 60 / 80 — hose 1 codes (10 digits, starting with 1)

Code Meaning What to do OCPP code
1200100000 DC relay: DC output contactor of the hose appears welded (stays closed when it should open) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200100001 DC relay: DC output contactor of the hose fails to close when commanded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200100002 DC relay: Contactor feedback reported an unexpected 'disabled' signal Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200200000 Temperature measurement: Hose/connector temperature above the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200200001 Temperature measurement: Hose/connector temperature below the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200200002 Temperature measurement: Redundant temperature readings on the hose do not agree with each other Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200200003 Temperature measurement: Self-test of the hose temperature measurement failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200200004 Temperature measurement: Temperature hysteresis condition on the hose (waiting for temperature to return inside the band) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200300000 HV measurement: Self-test of the high-voltage (output voltage) measurement failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200400000 IMD: Insulation monitor detected an insulation fault on the DC+ line Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200400001 IMD: Insulation monitor detected an insulation fault on the DC- line Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200400002 IMD: Insulation monitor self-test failed on the DC+ side Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200400003 IMD: Insulation monitor self-test failed on the DC- side Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200400004 IMD: Insulation monitor did not complete its run-check in time Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200500000 Hose state machine: Hose state machine reached a state that is not valid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200500001 Hose state machine: Hose state machine attempted a transition that is not allowed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200500002 Hose state machine: Hose stayed too long in a state (state timeout) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200500003 Hose state machine: DC cable check (pre-charge insulation/cable test) failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700000 Power rail: Input fuse of the power module feeding the hose has failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700001 Power rail: Power module feeding the hose is over temperature Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700002 Power rail: Power module reports a failure of its AC input Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700003 Power rail: Power module PFC (power factor correction) stage voltage is out of range Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700004 Power rail: Power module shut down on overvoltage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700005 Power rail: Power module reports undervoltage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700006 Power rail: Power module temperature below its operating range Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700007 Power rail: Power module reports an internal error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700008 Power rail: Power module output voltages are unbalanced Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700009 Power rail: Power module reports an unspecified failure Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700010 Power rail: Power module did not apply the requested HI/LO output voltage range mode Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700011 Power rail: Power module output voltage is below its lower limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700012 Power rail: Power module did not switch on Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700013 Power rail: EEPROM failure in the power module DC/DC stage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200700014 Power rail: Power module bleeder (output discharge resistor) failure Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800000 Power rail hardware: Power module hardware detected an output overcurrent Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800001 Power rail hardware: Power module detected an imbalance between AC input phases Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800002 Power rail hardware: Power module detected a missing AC input phase Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800003 Power rail hardware: Power module reports a wiring error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800004 Power rail hardware: Voltage imbalance between the power module output capacitors Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800005 Power rail hardware: Two power modules use the same hardware address Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800006 Power rail hardware: Power module hardware address is invalid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800007 Power rail hardware: Power module discharge circuit behaves abnormally Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800008 Power rail hardware: Power module capacitors are reaching end of service life Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800009 Power rail hardware: Power module clock synchronisation error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800010 Power rail hardware: Power module locked out after a short circuit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800011 Power rail hardware: Power module discharge circuit error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800012 Power rail hardware: Power module discharge circuit is open (broken) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800013 Power rail hardware: Power module discharge circuit is short-circuited Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200800014 Power rail hardware: Power module locked out after a circuit error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1200900000 Power rail communication manager: Charger controller lost communication with the power module(s) of the hose Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1200900001 Power rail communication manager: Charger controller could not identify the power module(s) of the hose Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1201000000 AC relay: AC contactor of the hose appears welded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1201000001 AC relay: AC contactor of the hose fails to close when commanded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1201600000 Charger controller: Vehicle requested an emergency stop of the session Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1201600001 Charger controller: Connection sequence with the vehicle happened in an invalid order Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
1201800000 CCS communications: Control Pilot (CP) signal is invalid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1201800001 CCS communications: High-level communication (ISO 15118 / DIN 70121) with the vehicle failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
1201800002 CCS communications: SLAC (powerline link set-up with the vehicle) failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —

Lyra 60 / 80 — hose 2 codes (10 digits, starting with 2)

Code Meaning What to do OCPP code
2200100000 DC relay: DC output contactor of the hose appears welded (stays closed when it should open) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200100001 DC relay: DC output contactor of the hose fails to close when commanded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200100002 DC relay: Contactor feedback reported an unexpected 'disabled' signal Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200200000 Temperature measurement: Hose/connector temperature above the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200200001 Temperature measurement: Hose/connector temperature below the allowed limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200200002 Temperature measurement: Redundant temperature readings on the hose do not agree with each other Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200200003 Temperature measurement: Self-test of the hose temperature measurement failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200200004 Temperature measurement: Temperature hysteresis condition on the hose (waiting for temperature to return inside the band) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200300000 HV measurement: Self-test of the high-voltage (output voltage) measurement failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200400000 IMD: Insulation monitor detected an insulation fault on the DC+ line Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200400001 IMD: Insulation monitor detected an insulation fault on the DC- line Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200400002 IMD: Insulation monitor self-test failed on the DC+ side Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200400003 IMD: Insulation monitor self-test failed on the DC- side Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200400004 IMD: Insulation monitor did not complete its run-check in time Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2200500000 Hose state machine: Hose state machine reached a state that is not valid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200500001 Hose state machine: Hose state machine attempted a transition that is not allowed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200500002 Hose state machine: Hose stayed too long in a state (state timeout) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200500003 Hose state machine: DC cable check (pre-charge insulation/cable test) failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700000 Power rail: Input fuse of the power module feeding the hose has failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700001 Power rail: Power module feeding the hose is over temperature Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700002 Power rail: Power module reports a failure of its AC input Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700003 Power rail: Power module PFC (power factor correction) stage voltage is out of range Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700004 Power rail: Power module shut down on overvoltage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700005 Power rail: Power module reports undervoltage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700006 Power rail: Power module temperature below its operating range Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700007 Power rail: Power module reports an internal error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700008 Power rail: Power module output voltages are unbalanced Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700009 Power rail: Power module reports an unspecified failure Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700010 Power rail: Power module did not apply the requested HI/LO output voltage range mode Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700011 Power rail: Power module output voltage is below its lower limit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700012 Power rail: Power module did not switch on Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700013 Power rail: EEPROM failure in the power module DC/DC stage Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200700014 Power rail: Power module bleeder (output discharge resistor) failure Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800000 Power rail hardware: Power module hardware detected an output overcurrent Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800001 Power rail hardware: Power module detected an imbalance between AC input phases Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800002 Power rail hardware: Power module detected a missing AC input phase Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800003 Power rail hardware: Power module reports a wiring error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800004 Power rail hardware: Voltage imbalance between the power module output capacitors Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800005 Power rail hardware: Two power modules use the same hardware address Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800006 Power rail hardware: Power module hardware address is invalid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800007 Power rail hardware: Power module discharge circuit behaves abnormally Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800008 Power rail hardware: Power module capacitors are reaching end of service life Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800009 Power rail hardware: Power module clock synchronisation error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800010 Power rail hardware: Power module locked out after a short circuit Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800011 Power rail hardware: Power module discharge circuit error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800012 Power rail hardware: Power module discharge circuit is open (broken) Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800013 Power rail hardware: Power module discharge circuit is short-circuited Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200800014 Power rail hardware: Power module locked out after a circuit error Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200900000 Power rail communication manager: Charger controller lost communication with the power module(s) of the hose Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2200900001 Power rail communication manager: Charger controller could not identify the power module(s) of the hose Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2201000000 AC relay: AC contactor of the hose appears welded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2201000001 AC relay: AC contactor of the hose fails to close when commanded Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2201600000 Charger controller: Vehicle requested an emergency stop of the session Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2201600001 Charger controller: Connection sequence with the vehicle happened in an invalid order Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —
2201800000 CCS communications: Control Pilot (CP) signal is invalid Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2201800001 CCS communications: High-level communication (ISO 15118 / DIN 70121) with the vehicle failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. InternalError
2201800002 CCS communications: SLAC (powerline link set-up with the vehicle) failed Note the full code, download the charger logs (local web interface, Status > Download log files), then contact Floox support. —

Sources